SDJB_Header_WhyChoose OUR PROCESS

learn more about our buying process

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    1. Call and make appointmentCall us at 800-557-9413 or fill out the form to the right to set up an appointment.

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    2. Parking space reserved across from buildingThere is a possibility that we can reserve a parking spot for you across from our office, depending on your situation. Ask us about this option.

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    3. Welcome to the buying officeWhen you visit our office for your appointment, you will be offered a freshly brewed espresso, coffee, or tea or the soft drink of your choice. You will then be led to one of our private buying areas.

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    4. Meet the buying agentYou will then meet with one of our expert buyers. Our buyers have over 50 years combined industry experience as estate buyers, jewelry designers, international jewelry dealers, and diamond cutters.

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    5. Assess jewelry in private buying areaYour buyer will examine your jewelry, watch, handbag, or other luxury item to determine its true value.

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    6. Value jewelryAfter your buyer has completed his or her examination, they will determine the value of your jewelry or luxury item based on current demand and, if applicable, the current market price for the precious metal.

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    7. Educate seller on worthYour buyer will offer a free verbal appraisal of your item. This appraisal will contain important information about your item’s history and specific characteristics.

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    8. Make offerAfter your buyer has given you a free consultation, we will offer you a fair cash price to purchase your item. We will also explain the various options you have for selling, consigning, or pawning your item.

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    9. Cash paymentIf you choose to accept our cash offer, we will issue your cash payment immediately. No waiting.

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    10. Final touchesWe will be happy to answer any final questions that you have. And, we hope that you have enjoyed your visit and will tell your friends and family about us.

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    11. Follow UpOnce you have left our offices, you are still our customer and we care about your satisfaction! We will follow up to ensure that you are pleased with the service that you received, and that you don’t have any further questions.